Castellarenpositiu blog

Posts Tagged ‘green’

This book came to me in much better condition that it was stated. It did take the full 14 days to get to me but that is what it said it was going take. Guess I was getting spoiled by some of the others who sent the item so quickly. Would order from them again.
Friends at Thrush Green

These are great for mixing formula and protein shakes, I have 6 of them in different colors
Green 28 Oz Blender

I purchased this scale about 7 months ago and was very pleased with the product. It’s both attractive and accurate. Then this morning, I couldn’t for the life of me get the scale to give an accurate reading. After trying several different things to try to fix it, I gave up. Frustrated, I emailed the company to ask what more I could do. Not five minutes later they responded saying they were immediately sending a replacement and that I didn’t need to bother returning the broken one. I’ve never had such a pleasant experience with customer service!
Green Magazine Agref

This is a great deal compared to other cables that i spent 3 times as much and does the same thing. Overall a great cable
Hermit Crab Bowls Green

I contemplated buying the Kindle for a few months before finally deciding that yes, a kindle is a good idea. I love to read and travel a fair bit, so buying a kindle made sense for me. I can always have a book to read wherever I am, and if I finish the one I am reading, I can buy another book in a matter of seconds and start reading it instantly!!
Atlasnova Green Laser Pointer

These cups are a disappointment. We ordered them to replace an older set we were given and loved. They looked like an ideal replacement. Unfortunately the lip on the bottom of each cup is too slight for the cups to stack well. Everything else is as we anticipated. We are keeping the cups since they are good for the bath, but we’re still looking for cups that stack well.
Green Sprouts Stacking Cup

Its unique design makes it fun and most of all you receive a consistent accurate weigh data. While the “tap here” does not work, it would appear that it works when you lift it and set it down.
Green Square Dinner Plates

I have found myself, a 38-year-old mother, prefering to read adolescent books over grown ups’ books. I have enjoyed the Harry Potter series and now, from others’ recommendation, the Artemis Fowl series. Eoin Colfer is a detailed writer who has created books that you find yourself wanting to read more of. Not perfect, but very entertaining.
PHARMACOPIA VERBENA GREEN TEA

Major disappointment with the Leapster 2. My 5 year old son received the Leapster 2 as a birthday present in August from his grandparents. We had used the original Leapster for several years with both my 5 year old and my 7 year old. The cartridge system had worked well and they had enjoyed the games. When I found that the new Leapster2 would have an online component I thought, “about time”. This is such a no brainer for expandability these days. Boy was I wrong! LeapFrog has given a new meaning to “no brainer” with its (clearly premature) release of the Leapster2.

We started by turning the device on and creating a “player profile” for my son. Without connecting LeapFrog Leapster 2 Learning Game System – Green to the internet, or using any of his old Leapster cartridges, there is one game available. It is called Dragon Kingdom, but should be called “Short and Boring”. Clearly, the online content was the next thing to try. I installed the LeapFrog Connect software and received any updates. The software then told me to connect the handheld with the included USB cable and link my son’s player profile to the online connect program. I plugged in the cable and waited … the small info space at the top of the screen said “checking Leapster2 handheld” with little bars moving across the screen. After about 20 sec, the screen displayed “connected”. However, under the section that says “pick player profile to connect”, there were no profiles. I tried disconnecting and reconnecting … nothing. I made another profile for my daughter … nothing. I searched the website for help with this issue … maddening! I wondered if deleting the profiles and starting over would help … nope! In frustration, we put the game aside into my “to do” pile and my son moved on with his other gifts.

Several months later (we all know how those “to do” piles go), I found enough time to try to solve the problem again. I basically went through all the same frustrating steps with the same results and decided to just call customer service. Oops! – no customer support phone number on the website. Just a place to email my question. Does anyone else hate this? You finally find the time to solve a problem and you can’t even talk to anyone. You have to email your question and wait several days for an answer from India … (sorry for the rant). So, here was my email …

** “I have the Leapster2 and have put a profile (actually 2) on the handheld. I then installed the connect software and received the latest updates. When I connect it and turn it on the connect program says “checking Leapster2 handheld” with several green bars moving from left to right. After about 20 sec, it displays “Leapster2 connected” for about 3 sec, and then disappears. Then, no profiles come up on the left hand side. I’ve tried deleting a profile and remaking it, but this still never shows any of the profiles. Now what?”

Several days later I got this response (from Jobelle M) …

** “Try creating again a player profile on your Leapster2 handheld. Launch first your LeapFrog Connect Application, then the application will tell you when are you going to connect your device to the computer. Link the player profile to your LeapFrog account and activate the Learning Path, click the Parents button and sign in. On the Parents Home page, click “Link player profiles” to link the player profile. Create a child footprint for him or her before you link the player profile.”

OK, the exciting grammatical syntax aside, this is exactly what I had already tried to do (several times). You can’t “link the player profile” if there are NO PLAYER PROFILES! Although I read this response in late November, I didn’t have time to try to play with the thing again until this morning. I figured I’d try again to walk through these steps. When I started up the Leapster 2 connect software I was informed that there was an important new update (surprise .. wonder if anyone else had concerns). After downloading and reinstalling the new software I connected the handheld and … it miraculously came up with our player profiles!! Amazing. I guess Jobelle hadn’t known that there was a critical update coming …

So, I now went through the (somewhat confusing and involved) process of linking the profiles to the online “learning path” for parents. I was surprised to see that in the drop-down box for selecting the profile to link to contained all of the current profiles, and the ones I had deleted. Now I had to select from one of the three “Jack’s” and two “Claire’s”.

Next I went to the “games” section of the connect program and found 2 games that were free to download .. Letterpiller and a numbers game. I had a spare 256mb SD card and popped it in. The manual says the card will be reformatted. I downloaded the games and the Connect program said they were now installed on my handheld. I disconnected and tried to load up … nothing. Not even able to click on the SD card icon on the handheld. Hmm, I took out the card and popped it in my computer’s card reader. It hadn’t been formatted and in fact still had old pictures on it! No leapster content whatsoever. I reformatted it (with FAT32 selected) and tried again. Now the Connect program said I didn’t have a card in the handheld at all. I reformatted (again) with the FAT format option and tried again. Now when I connected to the online system the program said it was syncing to the handheld. When finished, I disconnected and turned on the handheld. Now it recognized the card was there!! Hallelujah! But when I clicked on the SD icon, the handheld said, “click on a game to get started” … but there were no icons on the screen to click. I tried to go back but the handheld was locked up. Turned it off and tried the whole connect thing again … essentially re-installing the 2 programs. This time when I clicked on the SD icon, it showed one picture (Letterpiller), but the other picture was blank. I was able to play the Letterpiller game, but there was no way to back out of it and get back to the home screen. I turned it off and back on, and then was instructed that the game was not working and to “have my parents reconnect the handheld to the internet to download the games again”. Oh joy … here we go again!!! Maybe I’ll email Jobelle …

Just so it is clear, I am an engineer with years of tech experience and plenty of history of solving other computer problems. This is a prime example of a product that was rushed to market with very little (if any) beta-testing, poorly designed online system, and scanty, disappointing product support. I wonder how many of these have ended up in the junk drawer .. or the trash can. That’s where ours is going.

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